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Transportation staff are the first school representatives some students see each morning and the last they see each day. When transportation staff have good knowledge of the following skills, they can help create safer environments, build positive student relationships, and help ensure that each child’s educational day begins and ends on the right note. De-escalation […]

Watch for these five warning signs that might suggest your team needs additional skills for managing student behavioral crises. 1 Staff frequently escalate minor situations into major incidents. 2 Team members freeze or panic during situations, unable to follow established protocols or make appropriate decisions. 3 Physical interventions are used before verbal de-escalation techniques have